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Jeff Davis County Schools

Campus Benefits 2018


Questions or need to file a claim?

Contact Campus Benefits:


Phone: 866-433-7661
Email: mybenefits@campusbenefits.com

Benefit Guide

Online Portal

Plan Highlight Sheets

Log into Campus Connect portal for rate information or refer to the Benefits Guide above.

Carrier Forms

Mutual of Omaha


How to File a Telephonic Claim

  1. Contact Mutual of Omaha at 800.877.5176

  2. Select Option 2

  3. Select Option 1

 

The Mutual Team sets up the claim and assigns it to a claims specialist.

The claims specialist verifies:
• Eligibility based on the contract
• All necessary documents have been received
• Payroll information, which may be requested from your employer
• Special handling/customized claims processing information

 

Follow-up contact is initiated by the claims analyst as follows:
• If a claim is pending, check-in calls are made weekly
• If a claim is approved, check-in calls are made every other week
• If a claim is denied, the claims specialist calls you to ensure all documentation and records have
been received and to discuss the decision

If you need further assistance, please reach us here - mybenefits@campusbenefits.com


Carrier Links

SHBP 2018